Striata Reader questions & answers

Opens and displays EMC files
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Question by Guest
90 views
2

I am trying to install the Striate reader application on a user's machine, and while the installation completes successfully, the application does not open. When I double-click it, it prompts for installation again, and this repeats even after reinstalling and also I've tried installing from the Administrator account but it repeats the same. Please advise. Thank you.
Error message below:
"The striata reader will be installed for the current user only.


To rectify the problem, please reinstall the application as an Administrator"

Usha Kumari
Answer by Usha Kumari

To address the user's issue with installing the Striata Reader, here are some steps that might resolve the problem:

  1. Uninstall Previous Versions: Ensure that any previous versions of the Striata Reader are fully uninstalled. You can do this via the Control Panel under "Programs and Features."

  2. Run as Administrator: Although you mentioned trying from the Administrator account, make sure you right-click on the installation file and select "Run as administrator" to initiate the installation process.

  3. Compatibility Mode: Try running the installer in compatibility mode for an older version of Windows. Right-click on the installation file, select "Properties," go to the "Compatibility" tab, and enable compatibility mode for an older Windows version.

  4. Check User Permissions: Verify that the user account you are trying to install under has proper permissions. You could temporarily grant the user administrator rights to install the application.

  5. Antivirus/Firewall: Check if an antivirus or firewall could be blocking the application's installation or execution. Temporarily disable them to see if it resolves the issue.

  6. Check System Requirements: Ensure that your system meets all the necessary requirements to run the Striata Reader.

If the problem persists after trying these steps, consider reaching out to the application's support team for further assistance.

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Answer by Anton 9

Right click program icon, click "Run As Administrator". If that does not work, right click program icon, click "properties", click "program compadibility" and change option to "Run Compadible With Windows 7 or 8" depending on which one you had before upgrading to Windows 10.

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Question by Guest #41788441
677 views
1

Why is my Striata Reader not opening my encrypted documents, like bank statements on Windows 8?

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Answer by charon

I had the same problem


I downloaded striata reader left the icon on my screen and whalla no problemo

Guest #31323169
Question by Guest #31323169
744 views
4

I cannot open files in this application. What can I do?

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Answer by Mary Nett

I recently installed this application on my computer and it works properly. There are multiple causes that make Striata Reader stop working properly (a corrupt or a missing file, a failed automatically update, etc.). I suggest you to perform a fresh installation of this software. Go to Control Panel > Uninstall a program > search there Striata Reader and hit uninstall. After that a great idea would be to download the latest version. You can download it from its official webpage or you can download it through Software Informer application's page. After the download is complete, open the setup file and start the installation once again.

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Question by Guest
584 views
2

I have visited the official site for Striata Reader. I have made the selection between 32-bit and 64-bit and have read through the Terms. There are, however, no further options relating to download for Windows 8. Can you help?

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Answer by Robert Polubinski

The application is available for downloading from the official website. I was able to download the 64bit version for Windows 8 without any errors. If you can't download the package, then use the following direct download URL: https://reader.striata.com/downloads/win64/striata-reader.exe


I have also installed the package and it's working normally. Make sure to install it with Administrator access or you'll receive errors.

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Question by Guest
544 views
1

How can I open my bank statements with Striata? Is this running on Windows 8? It works with Windows 7 but not with 8.

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Answer by Sean Hill

To fix this problem, download and install the new copy of the application from its official website. Make sure to install it with Administration right or you'll receive errors. To access your document, use the resources on the FAQ page. Although the process is simple, you might need to log in and verify yourself before you can open the secure files. Straita Reader works successfully with Windows 8.

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